Frequently Asked Questions
1. General Information
1.1 What types of products do you sell?
We offer a wide range of high-quality home, garden, and kitchen essentials, including cleaning supplies, storage solutions, kitchen tools, gardening accessories, and home decor items.
1.2 How can I place an order?
You can place an order directly on our website by browsing the products, adding your desired items to the cart, and proceeding to checkout.
1.3 Do you offer discounts or promotions?
Yes! Subscribe to our newsletter to stay updated on exclusive offers, discounts, and new product launches.
1.4 How can I stay updated on new products and offers?
Follow us on social media and subscribe to our newsletter to receive the latest updates and special offers.
2. Orders & Payments
2.1 Do you offer Cash on Delivery (COD)?
Currently, we only offer Cash on Delivery. All orders must be placed through our Cash on Delivery Form/Button.
2.2 Can I cancel my order?
Orders can be canceled within 12 hours of placing them. Please contact our customer support team as soon as possible to request a cancellation.
2.3 Is my personal information secure?
Absolutely! We use secure encryption methods to protect your personal information and ensure a safe shopping experience.
3. Shipping & Delivery
3.1 How long does delivery take?
Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location.
3.2 How can I track my order?
Once your order is shipped, you will receive a tracking link via Whatsapp or SMS to monitor the status of your delivery.
3.3 Do you ship internationally?
Currently, we only ship within India. We plan to expand our services internationally soon.
3.4 Are there any shipping charges?
We offer Free Shipping on all orders. Enjoy :)
4. Returns & Support
4.1 What is your return policy?
We offer a hassle-free 5-day return policy. If you're not satisfied with your purchase, please contact our support team with your order details.
4.2 What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please reach out to us within 48 hours of delivery with photos of the item, and we will arrange for a replacement or refund.
4.3 How can I contact customer support?
You can contact us via phone at 9913286250 or through the Contact Us form on our website.